I have been a patient for 3+ years. I have had NOTHING but bad experiences. Everything from waiting 3+ weeks for a returned phone call from Shantel, Dr. Shadmany's assistant, to waiting 2+ hours for an appointment that was scheduled 3 months in advance. Absolutely NO respect for the patient's time, or illness. Dr. Shadmany is one of the WORST doctors I have ever encountered. He belittles his patients, does not listen to symptoms, or complaints about his staff's poor service. He flat out told me I was NOT experiencing the side effects from the Synthroid he prescribed for me... EXCUSE ME... I KNOW WHAT SYMPTOMS I HAVE... Sleeping 18+ hours a day due to improper treatment of my hypothyroid is NOT ACCEPTABLE! For a doctor to INTERRUPT a patient when the patient is describing debilitating symptoms, major health concerns and possible alternative treatments is infuriating. \r
\r
Going to Valley Endocrine Associates is the WORST mistake I've ever made health wise. I have been misdiagnosed, belittled, mistreated, and feel like 3 years of my life have been wasted. The office staff is unfriendly, and understaffed. Prescription refills go unanswered, putting patients at risk. The office's policy does not allow you to switch between doctors. The ONLY reason these guys are in business is because they have one of the only Endocrinology offices in the East Valley. \r
\r
The ONLY reason I will EVER be stepping foot in this office again is to obtain my medical records. The staff has been HORRIBLE to get a hold of regarding my records, refuses to send them to a new doctor (has taken 3+ weeks to respond to my new doctor's requests). It is INSANE that they want to charge me $30 to FAX my own medical records to me. I could understand if I obtained a physical copy of my records... but the office wants to charge THIRTY DOLLARS to FAX records.... Absolutely insane. \r
\r
Consider going ANYWHERE but Valley Endocrine Associates, unless you want to be treated like cattle. \r
Absolutely awful office.
Pros: Located in Mesa
Cons: The list goes on and on. Mostly Dr. Shadmany. He is HORRIBLE
more