Friendliest knowledgeable staff, food runners, managers and hosts for pre Kooza Cirque. Poor reviews almost kept me from reserving thru Open Table. Host confirmed day of. Early to our reservation we were seated immediately. Asked for less Central seating then granted window seats with pleasant smile. Our waiter arrived within minutes with menus, drink request and provided excellent service. Knowledgeable about the menu, he suggested specials and discounts on wine, entree choices and respected our choice to dine at a relaxed pace. Manager checked in on us. Host took me by the arm when asking where the ladies room was located! Dessert on the house Tiramisu yum! Steaks perfect. Sushi was fresh and tasty. Every request was met with earnest. Couples, friends, groups. Once in the restaurant business for 13 years with a hobby of food and wine, this night was a Winner! Johnathan ( our waiter) trained to entertain and serve. Give this spot a shot. They gave us 20% off the check when we told them we were going to see Kooza. Not aware of that special was a pleasant surprise....
Pros: Thumbs way up on Service and Food
Cons: Urban, sterile decor....Not my favorite design of the Tom restaurants....
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