This is in response to the gentleman who wrote the previous email. As it happens, I was a spectator waiting to be seated that evening when this pompous man and his group came into Gumbos. Their reservation was for 6:00 and at 6:03, all hell broke loose with this man and his family. When the owner came out to kindly and professionally approach the group, they said, and I quote,""I am counting up the comps you are going to give my group once we get sat. The owner offered drinks but they only wanted alcoholic drinks which is against the law to comp. If you ask me, they had partaken enough alcohol prior to arriving that evening. My wife and I frequently dine out and very frequent diners at Gumbos in Round Rock. In all of my experience, I have never experienced such a rude crass man such as this gentleman. As a matter of fact, I asked the owner if she knew his name and would she mind if I called him, she denied me the pleasure of giving me his name and his phone number so I could personally remark on his rude and holier than thou attitude that evening that he so diligently portrayed to all in the front foyer. I don't blame the management for making a professional decision that if they had a customer who was infuriated by the time 6:06 came around at not being seated, it was quite obvious that they could jump through hoops and not satisfy this group. It was not to the benefit of them nor their valued regular sane customers to perpetuate in attempting to satisfy this unreasonable group.
Pros: Great Service
Cons: Can be long waits but worth it in the end.
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