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Exceeded Expectations - Review by citysearch c | Wilshire Refrigeration-Appl

Wilshire Refrigeration-Appl

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Exceeded Expectations 2/20/2009

I had the need to find a service company to address a problem with my Sub-Zero refrigerator. I contacted Wilshire Refrigeration and Appliance, made an appointment, and today they showed up within the promised window of time and quickly diagnosed by problem, provided a repair estimate to which I agreed, and then quickly and efficiently repaired the problem (failing fan). They were also able to diagnose another problem with a small under-the-counter Sub-Zero (bad thermastat), resolved that problem and were on their way. My expectations were exceeded and my appliances are back in working order. I would have no problem in recommending Wilshire Refrigeration to my friends . . . ask for Jerry . . . he was a very informed technician. Pros: Strong knowledge of the Sub-Zero refrigerator and performed the repair quickly and efficiently. Cons: Never like it when a company says the service technician will arrive between 8am and 12pm. They arrived at 10am but it would be nice if they could be more precise. more
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