Had the company come and install a A/C & Heat Pump, ducts were already there, they just replace the old stuff. They did a good job installing. Problem is the installation wiring was incorrect. I had an electrician fixing some other things and he noticed the gauge of wire was too small, not properly grounded, and the circuit breaker kept blowing. The company's guy argued w/ the electrician and placated him, but the electrician said to give him a call if it continues. The problem continues. I called out Arvell Moore, they failed to show for 3 appts w/out so much as a courtesy phone call. They promised me they would pay the electrician, so I had the electrician call them for direct billing and they refused. I called the company back and they said they'd send out ""Greg"". Who never showed, never called. I'm still trying to get them to do something to fix it and we're not even 60 days into the 10 year service contract (worthless contract I call it now.)
Cons: Faulty install, Lack of warranty support, Spend money elsewhere.
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