Advanced AV Solutions provided me with a flawless experience. Peter and his team installed a custom TV and sound system in my new condo in the 360 building. The entire team was customer focused, and the communication at every step was great. Peter made himself available by phone, and the reception team at the office was super friendly and willing to hear me out on every little detail. The installation team encountered some challenges with electrical wiring in my unit, but they were able to work around it and customize a solution for what I needed. The attention to detail was first class, they even wore surgical booties on my hard wood floors! The craftsmanship is unmatched ? you would never know that they had to drill and cut several large holes in my finished walls, and all the wiring and component hook-ups were left in a very professional and clean arrangement. The follow-up customer service has been equally exceptional. I?ve had a couple of small follow-up issues (unrelated to the original work performed), and at each step, Peter and his team were professional, courteous, and kept me informed on everything they were doing. No detail was overlooked. Peter has a passion for electronics and he and his team treated my home as if it were their own. I appreciate that, and in today?s highly competitive market place they stand out as an example of great customer service and superior product knowledge. I can?t thank them enough.
Pros: Customer service, quality of details!
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