I went here because of the reviews I read. My dog needed arthritis meds. The staff was friendly and the initial visit was reasonably priced. The meds didn't last very long and when I went back and got a bigger bottle it was close to 140.00. I found the same thing and size on-line for 75.00. The male vet, Dr. Tim Villm , refused to call in a prescription because the company was based in Canada but said he would match the price. The first time he did, the second time I had to fight for it but he did. The third time, right before Christmas the price jumped from the 76.00 I'd been paying to 103.99. I left without the meds and found them at 5 places on line for 65-75.00. I called my vet from Idaho and told her what happened. She said people that behave like he did give a bad name to everyone in the profession and called in a prescription for me. Now I get the same meds delivered to my door for 71.00 including shipping from a company based here in the US. I was never introduced to this vet and he isn't the one who saw my dog so I still don't understand why he was the one who was making the decisions for my boy. I do know that I'm much happier not having to drive down there and never knowing what the price will actually be. I would recommend the original vet, Dr. Deb Townsend for an emergency, but I highly recommend you look elsewhere if your pet will need medication for an extended period of time.
Pros: original visit was affordable
Cons: no integrity around keeping their word or price match for meds
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