I've used Miami Garden Florist three times over the past year. Each time the delivery was when promised and the product was as described or better. But that's not why I'm writing this review. Yesterday, I ordered a chocolate basket for my daughter. Steve, the owner, took my order. The basket was delivered as promised and my daughter was extremely pleased except for one item that she cannot eat. I neglected to tell Steve to omit the item and my wife was not happy. Steve took it upon himself to 'make it right' even though he did nothing wrong. He responded by sending my daughter a complimentary gift. It was a very nice gesture. That kind of caring about customer satisfaction is rare indeed. Call Steve. He'll exceed your expectations.
Pros: Superior customer service.
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