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Bad business practices; nickel and dime their customers - Review by citysearch c | Spoiled, A Day Spa

Spoiled, A Day Spa

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Bad business practices; nickel and dime their customers 2/8/2009

I've been going here every year for my birthday for the body facial-a full body scrub and one hour massage. I always get the same exact thing. This year, after getting scrubbed down and cleaned off, I settled in for one hour of pure bliss. The massage therapist started rubbing me and asked me, ""How's the pressure?"" I told her I'd like more pressure, so she applied more. I was getting ready to walk out (my boyfriend had purchased me a gift certificate and tipped them) when I was told that I owed extra because I had had a DEEP TISSUE MASSAGE! First of all, yeah right, that was not a deep tissue massage. Second of all, the massage therapist simpy asked me how the pressure was. It's standard for any massage therapist to ask you how the pressure is. She did not mention any extra charges or anything. I thought that was pretty sheisty. Does ""How's the pressure?"" automatically translate into ""If you don't like it, you'll pay extra."" Also, they need to learn what a deep tissue massage really is. It is painful. This woman just rubbed lotion on my back more
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