I took my dogs there for a BATH and a sanitary trim (which means generally cleaning around the genitals, and the feet) and they trimmed ALL of one of my dog's fur!!! I was really upset by this, especially since they didn't do a good job, and the associate promised me 2 free baths (for both dogs) to make up for it. Today I went in to collect my free bath and was told that they would not honor it because the associate no longer works there and they don't feel they did anything wrong. I spoke with the manager as well as Lynn the owner, who later advised me that she didn't want my business at all. I STRONGLY encourage EVERYONE to NOT take their loved ones there, because they will do a hack job on them and not make things right.
Pros: puppy mill dogs
Cons: bad groomers, HORRIBLE customer service
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