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customer service trainning need @ DGM - Review by citysearch c | Discount Gun Mart

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customer service trainning need @ DGM 2/6/2009

i don't think i would buy another gun from these folks again. At the time i purchased the gun there wasn't really any problem, because i knew what i wanted so i went in did the paperwork, and even paid for it on my first visit, and was on my way. When it came to pick up the gun (after the 10 day wait perio) i was shocked at the service that they were giving me......i am spending almos 1K in DGM and i get treated like a circus monkey. let me just say that if i would have encountered that same service the first time they would not have a penny from me. I know gun sales are up and gun stores are busy, but after this fizzles out and things are back to normal they will feel the affects of the service they provide. Pros: lot's of parking, good hours Cons: customer service stinks more
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