We spent several nights here. We made several reservation because of their pricing. The nights that was were sure to stay, we got a lower non-returnable rate. The night that we weren't sure about because of traveling in November, we chose the option that allowed us to cancel. The staff at the front desk were really nice and took care of the multiple reservation. The whole staff there was good and friendly. When we needed to catch the train, they printed off directions for us.
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