BILL LUKE DODGE ISNT WORTH EVEN 1 STAR. MY MOTHER AND I WENT IN THIS MORNING. AND I WAS FAR FROM IMPRESSED WITH THE RUDE AND HORRIBLE STAFF THAT WORKS AT THIS FACILITY. WHEN WE ARRIVED WE WERE BUMBARDED BY A PACK OF JACKALS I GUESS YOU WOULD CALL SALES MEN.WHEN WE WENT INSIDE WE WERE MET BY A VERY RUDE WOMAN AT THEIR RECEPTIONIST STATION. MY MOTHER AND I SAID GOOD MORNING TO THIS WOMAN, AND HER BEING THE WONDERFUL WOMAN SHE ISNT, SHE COULDNT EVEN SAY GOOD MORNING,BETTER YET EVEN SMILE. I WANTED TO MEET WITH A GENTLEMEN BY THE NAME OF CHRIS, I MET WITH HIM WHO PASTED ME OFF TO LARRY. HE WAS TOTALLY RUDE. I AM A FIRST TIME BUYER. I CAN UNDERSTAND THAT WITH ECONOMY THE WAY IT IS, IT IS MUCH HARDER TO FINANCE A FIRST TIME BUYER. SO I BROUGHT MY MOM (WHO BY THE WAY IS THE SOUTHWEST REGIONAL MANAGER FOR KIRBY, AND ALSO HAS A1 CREDIT, AND WILLING TO CO-SIGN) LARRY WENT TO RUN MY CREDIT. WHEN HE CAME BACK HE HAD A SOUR LOOK ON HIS FACE. BASICALLY STATED THIS ISNT THE PLACE TO GO AND HE FELT IT WOULD BE BETTER THAT I GO TO CACTUS JACK. I SHOULD OF WENT EVEN THOUGH CACTUS JACK SELLS CRAPPY CARS, I KNOW THAT THEIR STAFF HAS BEEN FULLY TRAINED IN QUALITY CUSTOMER SERVICE . BILL LUKE DODGE IS A WASTE OF TIME. IF YOU LIKE TO JUST GIVE YOUR MONEY AWAY THEN THIS THE PLACE TO BE. FYI: NEVER PRE-JUDGE YOU NEVER KNOW WHO IS SITTING IN FRONT OF YOU. YOU MAY HAVE A MULTI-MILLIONAIRE IN YOU SEAT AND DONT EVEN KNOW IT. IF I DIDN'T HAVE TO RATE THEM THEY WOULD OF RECIEVED NOTHING!!
Pros: NOTHING
Cons: RUDE, CUSTOMER SERVICE IS NOT A FACTOR AT THIS ESTABLISHMENT
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