I hosted a huge Casino party at the Shark Club for a surpise b-day party. We spent thousands altogether on food and drink. They only assigned one server to our party consisting of over 70 people. Our guests were waiting 20 minutes for thier drinks. When the food ran out, the manager Matthew had a D-bag attitude and made it difficult for me to make other arrangements. The staff had no respect for me or my guest of honor. They treated us like any other of the low-lifes who enter that place regardless of the amount I was spending there. Upon leaving, one of the bouncers had the audasity to confront my guest of honor and myself and in so many words acuse him of making me look "unhappy", He overstepped his bounds as a door man and got far too personal. They have a minimum 18% gratuity that the service didn't match up to. I would never go back to this venue or recomend it to anyone.
Pros: Drinks were good
Cons: Bad Service/ poor customer service
more