Every time I bring my bike there the service writers and parts people are helpful and spot on in their explanations and assessments. When I have a minor emergency they always fit me in. All work has been perfect and timely. The bike is ready and gleaming just when they say it will be ready. I bought my bike there after researching prices at three dealers and I got the best package there at Biggs. Of course I am concerned about their move to other digs in San Marcos, but based on past performance I am sure that it will be as smooth as possible for the customers.
Pros: The service writers and mechanics are great
Cons: Wish they had not downsized the clothing department
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