I had been a customer of Stephen W. Kent's Insurance Agency for over twenty years when I called the office to ask for a loan on my policy. I'm disabled and was broke. Stephen Kent offered cash instead, if I would allow myself to be photographed. I said no. The ensuing actions I endured were unprofessional, unethical and caused a long-term personal crisis for my family and I.\r
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My policy is with State Farm who informed me that they took my complaint about my agent's behavior seriously and that he has been officially warned. \r
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I take serious issue with the behavior I endured. I've since moved my insurance policy to a different agent, but I will never again walk into the door of a State Farm agency unless it is absolutely crucial to my policy. \r
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Stephen Kent never apologized to me or my family for his actions.\r
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I had trusted Stephen as my agent. I viewed him as an elder and sought out his advice over the years. I remain disappointed and truly stunned that a professional/friend wou
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