we try to be very competative which we are always. to respond to the customer with the cabinet hardware she originally wanted over 75 pieces which qualifies her for box discount than she came in asking for only 6 pieces which changed her discount, she was offended and created a big issue. she should have been honost at first and really said how many she needed. then she kept calling wanting to speak to yossie to complain why i quoted the way i did and i took a message for him as he deals with builders and developers! we are sorry if she felt neglected.
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