I took my Camry in for oil and filter change. They called me to say that my waterpump needed to be replaced ($577!) This part had been replaced by another Toyota dealship 5 months before so was still under part warranty but when I questioned further they said there were bolts missing from the pump and there was also a leak on the transmission ($270). I knew they were scamming me and said they should replace the bolts not the pump but told them NOT to do any work on it. I took it to Gale Toyota in Enfield CT to have them look at it a few days later since the oil filter Balise had done was leaking! Gale Toyota said there was ONE LOOSE bolt on the waterpump which they tightened but otherwise nothing wrong with either the pump or transmission. You can be certain I'll NEVER go to Balise or recommend them to anyone unless they don't have a problem paying $800 to fix what isn't broken. WOULD GIVE ZERO STARS IF THAT WAS AN OPTION
Cons: Poor customer service, desceptive repairs, over charging
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