Arrived for my first appointment, filled out copious paperwork which was mostly focused on malpractice policies and arbitration details. Receptionist Insisted on payment before service was renedered. Left me sitting in the waiting room for 40 minutes. When I finally got into the doctor's office, the first topic of discussion was payment. They do not take checks, something that is not on their website and which Dr. Liau didn't tell me when I talked to her personally to set up the appointment. I was sent away after all this with nothing. After stealing 40 minutes of my life, Dr. Liau gave me nothing in return. Instead of making me feel better, I left feeling a whole lot worse. Perhaps Dr. Liau is a fine practitioner, but my experience today speaks volumes to me about what her true values are. P.S. The amount of the check was only $80 and it was good.
Cons: Disrespectful and uncaring
more