When you are towed ""after regular business hours"" it becomes problematic to pay ""an after business hours charge"" to redeem your car from the impound lot at E & R Towing. If it is after your business hours - why are your drivers out on the street cruising to find cars that may/may not actually be in violation of traffic laws? They should be at home spending time with their families or at least enjoying the commute to their loved ones on AZ's busy thoroughfares. This additional charge is usurious and they should be penalized for this. In addition the required documentation to retrieve your car is most often kept by their ""clients"" in their glove box. However, the caveat here is that you are not allowed to enter your vehicle to retrieve these items. Sunday afternoon when no one is parking at ASU seems the ideal time for this legalized theft for our cities finest towing companies that are out to fill their coffers and not providing a service that protects the flow of traffic. They are not being called in by anyone who notes their is a problem with traffic flow or congestion but they are cruising like cannibals to feast off the bounty of cars around the Phoenix metro area. Do they really do any AAA assistance? This would be a helpful service but I am hoping that AAA will suspend using them in the future.
Pros: Keep long hours
Cons: Are uncommunicative & unethical
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