I have an IS that needed to go in for service for a problem but was affraid to bring it to a dealership because I had some moficiations. A friend of mine from the Lexus Forum recommended Lexus of Watertown so I gave them a try Not only did they completely fix the car (it had been to two shops for the same problem) but they washed, waxed and cleaned my car. And let me tell you something the car is perfect, its like an ew car. The service guys were really cool and came out and told me that they loved me car. This is a dealership for people who love their cars. I am not the kind of guy who writes reviews but they deserve it.
Pros: service department, great people, easy to get to
Cons: none that i can see
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