I've yet to have a positive experience with Comcast and unfortunately, I've had to use them numerous times in the different places I've lived.\r
Due to the fact they have the monopoly on cable services in the valley, makes it difficult to go elsewhere. Their billing/accounting is the absolute worst I've ever experienced. Anytime I've changed my service in any way, its been a billing nightmare. I am told Im getting one thing and then I'm billed an entirely other. I could see and excuse this if it happened once, but its every single time, EVERY TIME!\r
I was charged almost a year for internet service and I didnt even own a computer at the time and I went the rounds with Comcast for nearly a year to get it sorted out. They are extremely incompetent. They are awful!\r
Trying to get thru their automated system to actually talk to a live person to even try to get some help is another nightmare in itself.\r
They're terrible and again, unfortunately have the monopoly on cable service. If I had other options/choices readily available to me, believe me I'd take them!\r
The only positive thing I can say about them, is the OnDemand is pretty cool. Other than that, I have nothing positive to say as I've spent more time trying to straighten out my service and billing than EVER need be.\r
SUCKCAST is what I've come to know them by!
Cons: Service(s)
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