Interesting the only defenders of Comcast are employees! Employees say you cannot call a local number - but it is right there on the City Search web page! Who you gonna believe? Devoted employees, or your own eyes?
I'm being billed $115 for my $99 special, and I, too, am unhappy. Sales people said I could use my old cable modem, but the installer said it would not work with the package I was sold. Had to rent theirs for phone. OK! Just drop that part of the package. I only use my cell anyway. Is that not a reasonable solution? It would have made me happy, and Comcast would not have needed to provide phone service or a modem. But, no. They would charge more than I agreed to pay, one way or another.
The story goes on and on, but I am NOT happy. I feel I am doing business with thieves. Honest people would honor the sales agent's promise, and make sure they were properly trained next time.
Since the phone company charged for DSL for over a year and were never able to make it work (40+ year old copper), It's my only choice for decent internet service. So, I pay and look for a new choice.
Where is the regulation of public utilities in Utah?
Pros: It works in my neighborhood
Cons: I share all the complaints of others
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