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I am a medical professional. Never in my life have I dealt with a more unprofessional and discourteous person as Maryann, the owner of Adrienne's. Myself and another bridesmaid placed orders for Badgley Mischka dresses on 6/23/09. The other bridesmaid's dress arrived 9/09. When my dress did not come, no inquiry was made by Adrienne's as to why. It took me FIVE days of calling the Manhattan store to finally reach a person, no voicemail or email was ever returned. Needless to say, one full month of phone calls, never one returned by Adrienne's. Countless messages were left for Maryann and I only received one phone call in mid-October saying not to worry, she and the head of Badgley Mischka are good friends and it would be taken care of. After a month and a half of attempting to communicate with them in every possible manner, my dress arrived less than 24 hours before the wedding (untailored) IN THE WRONG COLOR. You can imagine the embarassment and dismay of the bride when one of her maids stood out like a sore thumb. After receiving the dress, I, again, made every effort to contact Maryann to receive a refund for the incorrect merchandise. Shocker, she's never returned my calls. No apology, no refund. I even emailed photos of the dress next to the other bridesmaids. I am currently seeking legal action. \r
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