Went to the regency location, 5 of us, on a Friday night around 7:00 pm. It was busy, but I have encountered service problems when it was almost empty. The hostess was nice and sat us, our server looked like a deer in headlights most of the night... clueless. My four friends all ordered the English Fish & Chips. I ordered a dozen steamed oysters for an appetizer, and since I would be the only one eating them, told the server to hold off bringing my order of wings until she brought the other entree's. The oysters were gritty, not shucked properly and not steamed the way I ordered them. The english fish & chips looked more like chicken tenders(We later were told they used tilapia for the fish). My wings never came, everyone else finished eating. I had asked twice about them, but still nothing came. I got hold of a manager who went to check on them, and when he brought them he tried to make it my fault. We are not going back. Try a different loaction.
Cons: Service, or lack thereof
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