The front receptionist is extremely rude. She had important test results right in front of her on a Friday and refused to read them to me because she needed ""doctor's approval."" I had to wait three extra days because she couldn't muster up the effort to read me some results that were very important to me. I later found out from one of the np's that receptionists at the office don't need doctor's approval to read back results.
In Dr. Lafferty's defense, she promptly responded to a letter I sent to her office addressing these and other concerns. Based on my experience, I would strongly recommend that if you go here, you specifically ask for her. She strikes me as a veteran doctor who legitimately cares about her patients.
Pros: dr. lafferty is a very nice woman
Cons: rest of lafferty's staff was unsatisfactory; sub-par np's
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