I have never been to such a dirty and unprofessional vet hospital before. The stench in that place is almost unbearable. I know that animal clinics smell but in my experience they have never smelled as bad as it does here. The women at the reception desk are unprofessional and very short (with the exception of one). The waiting room floor is very dirty and one of the receptionists is always snacking while she talks to pet owners. The vet is unkempt and doesn?t take the time to talk everything through with you (we had to ask him for more information repeatedly). The lady that took our puppy didn't give us time to say goodbye to our dog and just grabbed her and left. When we walked to the reception desk the lady that took our dog squeezed through the other ladies to reach the phone with our dog in her arms! Why no one else could answer the phone I do not know. The vet did not look like he did a thorough analysis of our dog before telling us she was going to have to stay the night. We called the next morning and we couldn't pick her up for another 3 days because it was the weekend and they never got to the minor stitching she needed! When we called they were very short and showed no compassion. I had to ask to talk to the vet when I picked my dog up so that he could tell me about her diet, healing time, and medicine. When we picked our dog up she was skinny like they hadn't fed her. We are never ever ever taking any of our dogs there again. I would HIGHLY recommend CARE AT THE COURTYARD VET CLINIC in Visalia. They are the exact opposite of these people. THE ONE GOOD THING ABOUT THIS VET is that he is very inexpensive. But my dog deserves better treatment even if it is more costly. We are on a tight budget and wanted to save money but that is a mistake we will never repeat again. You get what you pay for.
Pros: pros: inexpensive
Cons: cons: dirty, unprofessional, rude, not caring
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