I called Bay Road Animal Clinic today to gather information on treatment for tapeworms for my dog. The receptionist, Lucy, gave me the info I requested and set an appt. I called back a few minutes later to ask for the exact name of the medication that would be administered, because it struck me that Lucy said my dog would be receiving a shot rather than pills (pills are more commonly used for the treatment of tapeworms). I wanted to research this type of treatment prior to the visit. Lucy put me on hold so she could ask the doctor for the name of the medication that would be administered. Instead of Lucy returning with the answer, James (the ""doctor""), picked up and simply said, ""Why?"". I was surprised and thought perhaps he meant to answer a different line. I repeated my question and he then asked 'why' again. Before I could even answer he rattles off the name of 3 medications very quickly. When I asked if he could spell the names so I could research them, he tells me that he graduated from the University of Florida and that he doesn't have to explain himself to anyone - and that if I wanted to bring my dog in for the treatment, I should do so without asking questions. He then hung up on me.
You have to laugh at this, right? I couldn't believe the doctor spoke to me in this manner. Don't waste your time with these losers.
Cons: The 'doctor' is a JERK
more