I had this video cam for over a month I read the book over and over.I couldnt fine the infor I needed to make the cam load my videos on the harddrive.I went down to the store.I entry the store to be told have I been helped I said No.I told the man my issue and he said someone will be right with me ( mind you this was right after thanksgaving day )Yes there was people in the store buying t.v. they had alot of sell people ! Now back to my issue.Another sells guy came up and asked if i been helped.I told him all I want is to know how to put my video on the hard drive.,Again someone will be with me.Then the topper happens.A couple came in ,wanted to look for a new t.v.the same sells man took them over and started saying this and that about the t.v's I asked him..WTF.I asked you for help you blow me off.He said he had a coustomer right now.please wait ! My wife went over to the video cams.and sure enough a sells women came over to her.My wife said.Here my husband had a question for you.I showed her my video cam and she was like.I had no time to help you.I said.THIS IS BULL CRAP out loud.I payied over 350 dollars and you are blowing me off.This sucks.! She said what the hell do you want to know about your damn cam ? I told her .she took it out of my hand.and said read the book and here..this is how it works. She turned and walked away.I said once again out loud.THANKS FOR NOT HELPING ME.GUESS ONCE TO BUY SOMETHING HERE YOU DONT GET HELP AFTER YOU BUY FROM HERE...I will go buy anything from them ever again....I did fine the same one online.they told me.they dont pay the diff cause online items are no shipped in boxes ! I was like bull...you rip people off !! DONT BUY FROM THEM..You wont get the service you want. !! The ones who did post nice remarks might just be the sells men and women.
Cons: I payied over $359 for a video cam
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