I had lost hair due to a surgical procedure in my fifth cranial nerve in my head. I went to the salon to have extentions put in for fullness. I gave the salon multiple chances...tried multiple designers...and I just experienced very bad service. The owner refused to correct the problem or refund even a portion of my money. The extentions wouldn't stay in and they look so unreal..it was sad. I eventually went to a salon that was experienced in extentions. Come to find out the cylinders they used to clamp the hair was way to big..that is why the hair kept falling out...and why I had sores in my scalp. After the onwer told me ""she had bigger balls than Texas and she shuts people like me up"" I made a complaint to the BBB. After the voicemail the owner left me today I am filing a complaint with the Ohio Board of Cosmetology and forwarding the voicemail to them. The owner told me that I stold my husbands checks and he called the salon and told them he never wanted me to have the checks. LOL how ate up is that? My husband couldn't believe the voicemail of the owner flat out lying like that. Sounds a bit unstable and I don't get it at all. I saved her voicemail from today and plan on filing harassment charges if I can. I had to call the police on her for calling me when I first sent the certified letter to her. The police told us to both to never contact each other again..and well here she is calling me months later and leaving me a voicemail full of lies about my husband calling her...and she is going to sue me because she don't want her bad service to get out. Honestly I think her little secret is already out ! Ive heard from other people that she is always threatning to sue everyone when she gets angry...and well she is now suing me for her salon giving horrible service. LOL Oh what is she thinking? Like I always say..if you go to a dollar store type of salon---your going to get a dollar store type of hair style and boy I sure did !
Pros: Nice area of Loveland
Cons: The owner has no customer service skills
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