The people at Somerset Apartments are very unprofessional. When I first moved in back in October 2007 they were bragging about getting a large sum of money to help spruce the place up. Today it still looks the exact same the only reason it had any work done was because of IKE. In January 2009 I decided to move out which broke my lease for the contract, I felt really happy to get out of there because it was just a dump, a hole in the wall kind of place. When I moved out I gave them all of my information to mail me my bill but instead of getting a bill they decided to have a collection agency call me and threaten me instead. It turns out that the woman who did my paper work never processed it the month I moved out. Her name is Blanca. In May when I was contacted from the collection agency was the first time I heard anything about owing a bill. It took about three months to get the price which was being claimed of $1500 down to $400 which was still BS. I kept telling them to send me a receipt but they never would. They eventually threatened to put this on my credit which was completely uncalled for because it was the apartments fault in the first place. I did pay it off, which was still more than what I should ve owed but I wanted nothing more to do with these people. I had originally a security deposit and later a pet deposit with $150 non-refundable from $300. I am still curious where the $400 came from as well as where my deposits went to. The whole business was very unprofessional especially taking their time to get things resolved.
Pros: the day i left!
Cons: gated community sucked!
more