I'm a spa enthusiast and always look for the complete spa experience. I would recommend Essentials Day Spa to anyone who is looking to experience a "true spa experience". From the ambience to the customer service...I'd rate the Viera location a "10". The only thing I would have changed about our experience that day is the distance from Kissimmee; I wish Essentials Spa was located closer to Kissimmee (The Oaks area). We had a few challenges getting to the location (construction and detours), but Amy Blair, Reception Manager, and Thomas Lessler, President & GM, welcomed us when we arrived. Amy personally checked us in to help us get off on the right foot to enjoy our scheduled treatments. Essentials Spa has truly captured the essences of customer care. In my opinion and experience, even the most planned event will have glitches but how a business handles those glitches makes the difference...Essentials has "Customer Care" down to a tee. I will gladly come back again to experience other treatments. I want to also recognize Jennifer (reception) who went above and beyond to make our stay at Essentials Day Spa, Viera a "WOW" experience.
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