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Bad customer service and bland tasting food - Review by citysearch c | Hot Rocks Steak House Inc

Hot Rocks Steak House Inc

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Bad customer service and bland tasting food 11/20/2009

Made reservations for 11 people a week in advance arrived at 7:00 pm food came out at 8:30pm. The hot rocks where not hot; the steaks never finished cooking at the table. This is a steakhouse that did not have New York strips, mushrooms, shrimps or porterhouse steaks. Complained to management and the owners comments were the food was brought in enough time. This owner care nothing about his customers when told that he would be closed if he treats customers like this he states the he has money. The worst experience and food ever. Poor customer service! Cons: Owner more
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