I rarely make the time necessary to write these types of customer satisfaction comments. But the level of expertise and service I received from “Roto-Rooter” –and more specifically, Mr. Joel Boland, induced a moral obligation and compelled me to describe how awesome the process was from start to finish!
After making an appointment to have someone come out and conduct a free estimate, we received a call two days later informing us that a technician would be arriving within a few hours. Once he arrived, Joel was pleasant, courteous and knowledgeable. He quickly assessed our situation, outlined our options and completed the work in a timely manner. I was so impressed; I even gave him a tip!
I would highly recommend him to anyone in the Henry County (GA) area that is experiencing any plumbing problems!
Pros: Great salesman; excellent service
Cons: He was a little jumpy! But he said 3 wars will do that! LOL
more