""Three (3) words or rather 1 name, Vladimir! Vladimir! Vladimir! He is the best! Clone him. He takes care of me as a customer & he takes care of my car. Over the 3 years, I feel like I am at the right place at the right time getting my car serviced. He demonstates how customers expect & want to be treated. He is smart, knowledgeble, efficient, courteous, patient, and delivers the results through the service center with good communication. I drove my car on a 2 hr trip and could feel the difference in how it drove. There is a level of comfort & satisfaction having your car fixed, taken care of, and working properly. (Oil change, tire rotation, brake light replaced, keys fixed, & speed odometer fixed) Thank You Again, P.S. Recently at a gas pump, a mother & her daughter in a BMW asked how I liked my Mailbu. I said, ""I loved it""! She & her mom had just taken a test drive @ Jim Ellis in a Malibu. I had a 10 minute conversation answering their questions about why I liked my car. I remember telling them how great you guys at Jim Ellis are. They will take care of you & you will be in good hands. My Malibu purchase was the best car experience ever.--Chip Ayers""\r
Pros: Good dependable quality service delivered.
Cons: None
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