My family had religiously used Williams Home Maintenance for over 25 years -- John Williams had toiled to build an incredibly professional, friendly, full-service business...which has sadly and quickly gone down the drain since he sold the business to Jerry Franklin. I have been repeatedly lied to (by Jerry) and insulted (by his repairmen) over the past few service calls. It is so very disheartening that this previously trusted, assuring organization has gone down the tubes. I do not recommend calling them for anything...unless you work for Consumer Reports and are looking for a GREAT bad example.
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