I bought a SUV from Apple Ford this year. Besides having pushy salesman who kept telling me what a good deal I was getting, it appeared as a typical dealership. Then the problems started. I had a spill in my car that stained my carpets and caused my car to smell. Apple Ford did everything they could to get out of the warranty I purchased for my carpet. After much complaining, they at least gave me one of their cars to drive around in until my car got fixed. Well, that didn't last long. They were constantly calling me at work telling me I had to return the loaner car because they sold it. I switched cars with them only for this to happen again. It was such a pain to leave work in the middle of the day that I told them I didn't want another car. In the end, I was stuck paying $1,000 to get my carpets replaced. The general manager "Chip" was unappreciative and arrogant. I would NEVER buy anything from them again!!
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