I have never seen such a bad service before and lack of attention. Very disappointed!
I went today to the store in Coconut Grove to make a purchase of 2 products that were already defined and left the store with my empty hands as Farrey's doesn't deserve my money.
Shame on the incompetent staff working there! Including the sluggish/inert manager that was unable to give a reasonable explanation to all the problems I had during my visit to the store... including 1 hour waiting with my visible pregnant wife.
She said they were having a busy day due to the savings promotion... shouldn't had her considered having more people this day? What kind of response is this? No one to turn on the lights that I was interested in (which were not on promotion and, therefore, more expensive).
Maybe Farrey's really needs to make promotions to sell as it cannot rely on its personnel...
Wish them the best luck! They will need it!
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