Unethical dealer! I went in with a bottom line price, which they refused (their prerogative). I received multiple calls asking me to come back in to deal, even after I told them several times I was not interested. During one of their calls I let them know that I decided to buy a Pilot from another dealership and here's the bad part... The next morning I received both a phone call and email from Round Rock Honda informing me that this other dealership requested a trade for one of the Pilot LXs they had in stock (apparently that's common practice). The sales associate told me that, because Pilot LXs were in ""short supply,"" her manager would not release the car to this dealership; that ""no one else in the area has this car"" and, according to her managers, if I wanted the Pilot I needed to purchase it from them! I said forget it!\r
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The only redeeming factor at Round Rock Honda was the sales associate that worked with me. She was a great associate but her managers pushed me to the point where I had no desire to purchase a vehicle from their dealership!
Cons: Bad experience overall
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