I've lived in Chapel Hill for over 25 years and La Res is a staple of this community. There is a reason this establishment is one of the few that have not come and gone like so many other restaurants in the downtown area.
While I have not eaten dinner here, I was prompted to write this simply because of the class and professional demeanor demonstrated by the staff at La Res. When I my iPhone went missing here one evening, every single member of the staff -- from the bus crew. bartenders, door attendant, night manager, and even the following day manager-- immediately came to my assistance.
They used their personal cell phones to ring my phone, they searched behind the bar and around all the tables, and tag-teamed with other staff to ensure other sections of the restaurant were searched thoroughly. All this was done while tending to the needs of other customers in an highly efficient manner during an extremely busy time in the evening.
When I called the next day, the day manager was just as attentive and searched the restaurant (again) for me. She passed the message on to her night counterpart who she assured me would continue the search.
This is a highly professional, well-run business and the staff should be commended for their efforts in customer service.
Pros: Atmosphere that exudes ""Class""
Cons: None listed
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