So- I found Jack here after reading all these great reviews about him and I think his friends and family are falsifying reviews here. I was scheduled for a highlight & cut. After keeping me waiting for 30 min, my hair ended up darker than when I walked in the door (this was a highlight apt, not a lowlight!). Jack's response was, ""as the glaze washes out it will look great in 6 weeks."" I asked him to try to fix it since I wanted it to look good- well- NOW- 'ya know? He couldn't really get the glaze out and he got so frustrated that he started to brush my long, wet hair with a paddle brush which only yanked it out. There was also some client who walked in without an appointment- her name was Harriett and apparently client #1, so he dropped me between the color and cut to style her hair for the evening. Real class act- I will not be going back to him anytime in the near future!
Pros: At least he tried to fix it
Cons: terrible color/cut
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