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Service has gone downhill - Review by citysearch c | Saunders House

Saunders House

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Service has gone downhill 11/17/2009

My dad was a long-term care resident of Saunders on the third floor. He used to be happy there, until they started laying off and firing caring, hardworking staff. In a matter of a few weeks, it seems, the place went very-much downhill. There was a woman who got laid off, her name was Jessie, and she did the greatest activities. She had a great relationship with my dad, and he knew that if he had a problem, she would always take care of it for him. Then they laid her off and the entire building seemed to fall apart. The activities are dreadful, and there's no energy in the building at all. The nursing care has always been horrible (waiting over an hour at times to have a call bell answered), but at least when Jessie was there, he knew he had someone on his side. It's ultimately why he chose to leave. Pros: clean, doesn't smell like a nursing home Cons: pretty much everything else more
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