I have an 05 RX and have had a few issues here and there. About two weeks ago, I had a major problem and needed some repairs. I called Chad, one of the service advisors at lexus of watertown. Chad gave me such personalized service. He knew exactly what my car needed, he knew how long it would take and he had my car back to me exactly when he said he would have it. I can't say enough things about this dealership. I'd go as far as to say they are like family!
Pros: Pick up and Drop off
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