I understand exactly where this employee is coming from, I went to pick up some of my dry cleaning and drop some off as well, and to my surprise the employee was on the phone with upper management. All I heard was the employee being as polite as could be in that situation, but I could hear the woman on the phone yelling at this poor employee. I was in the store the whole time this employee was on the phone and instead of talking to this employee this loud, obnoxious, disrespectful, woman was on the other end yelling. I have never in my life heard anyone treat anybody this way. I am so appalled by this, I felt inincredibly horrified. I even asked the employee if this is how they are treated on a daily basis, and all that they could say was, I apologize mam but I shouldn't say. I hope they soon look for new upper management because the ones currently on the payrol need to learn some manners.\r
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noone should ever be treated this way by anyone!
Pros: worst management
Cons: upper management problems
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