I won't even give this company one star, but I have to!! This is the worst service I have ever used! I recently moved to a new house so I called Zan's and they seemed great over the phone, so I hired them to pick up my trash. Well our first trash day came and went...and 4 days later my trash was STILL sitting on the side of the road. So i call to ask if I made a mistake as to which day they were supposed to pick up. No one bothered calling me back they just picked up my trash after sitting on the curb for four days. Week two comes and goes...again no one shows up! So we call and no one answers or calls back until two days later when they promised our trash would be picked up first thing the following morning. Again, a NO SHOW! So we call again and the manager proceeds to tell us that the driver said specifically that he came and got our trash however while I was on the phone i was looking out my window at the trash that has now been sitting on the curb for 5 days! So then we ask to cancel our service and the guy was a jerk! He came to our house and dumped the trash from the can out on the street and left! SOOOO unprofessional I would never used or recommend to ANYONE!!
Pros: nothing
Cons: everything!
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