I had a run in with the owner on mothers day 2 years ago and he was the most unprofessional person I have dealt with. No alarm went off and they called the police out. After dealing with the police at the door early in the morning I called and asked what happened they stated the alarm went off. I stated to the rep I didn't hear anything please look into this more carefully and they found that it was there mistake. I stated that if I get fined for the police coming out on a false alarm I expect them to pay. She said you would not get anything and stated if your not happy you can speak to my boss. The owner called me back after I left a message and began to say if you don't like my service - leave. I have hundreds of people lined up needing service and that anywhere you go you'll pay more. I stated it was not a matter of price but service and stated your attitude is unprofessional. We continued to argue until I decided to cancel service.
Pros: price
Cons: rude, poor service
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