I brought my IBM Thinkpad in with all kinds of problems including a cracked LCD and the machine was running very slowly. Not only did they replace my laptop lcd screen for far less than many other computer repair shops in Boston had quoted me, but they also removed something like 200+ viruses (or malware as they told me it is really called) and optimized my PC so now it runs like new. They definitely have a new customer in me and I will recommend them to my friends and family.
Pros: Very Honest, Knowledgeable, Quick Turn-Around, Polite
Cons: I was very happy with this service
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