Between Early September and the end of October I took my cat to All Cats Vet Clinic due to a chronic cough my cat had developed. Dr. Rigoni took a swab of my cat's throat and sent it to a lab for testing at a cost of $135.00 including the cost of the visit. I was never called about the results. I finally called the clinic and was told at first that my cat had an incurable disease and with a ""sorry"" the person that called hung up. I called back to get more information and then was told the test showed my cat had Feline Herpes and she could be treated. She was immediately put on antibiotics three consecutive times, at a cost of $30 to $54 each prescription, and none helped. Because of the conflicting information I received, I requested her lab results faxed to me at two different times, and both times I did not receive a fax from All Cats Vet Clinic. I decided to consult with a new vet because my cat was not getting better, and the new vet obtained the records from All Cats Vet Clinic. The new vet called me and told me my cat has a bacterial infection NOT FELINE HERPES. Additionally, the new vet told me that the Lab results included a written request from the lab to All Cats Vet Clinic asking for permission to proceed with the second part of the test and perform a sensitivity test which would determine which antibiotics will be effective in killing the bacteria in my cat's system. The lab also requested an immediate response from All Cats Vet Clinic due to the short life of the sample. All Cats never called the Lab to proceed with the sensitivity test which was imperative to determine which class of antibiotics would be effective in killing the bacterial infection in my cat's system. I spent over $200 on this service. Now I'm going to have to pay AGAIN for a lab to test a sample from my cat AGAIN and this time with the sensitivity test so that my cat finally receives the treatment she desperately needs!
Pros: Treats cats only
Cons: See below
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