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sales n service r equally lacking - Review by citysearch c | Legacy Ford

Legacy Ford

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sales n service r equally lacking 11/20/2009

my frustration with this dealership goes back over 2 yrs and continues 2 this day. roughly 2 yrs ago my family was in the market to purchase two vehicles at the sae side. they verbally promised us we would be able 2 purchase 2 vehicles, our salesman was very nice. however when we got there they had us wait over 3 hours playing jedi mind tricks with us the whole way. in the end they came back after this delay and the general mngr then said and i quote, ""you knew we weren't going 2 sell you them cars @ that price"" priceless! even today dealing with their service dept continues 2 be a negative experience. i don't blame them, i blame me 4 continuing 2 go back. that ends today! this will be my last day dealing with this dealership. i hope they r able 2 get it together. it involves the little things like keepng your word, professionalism, et al. more
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