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Abysmal Service Department, Decent Carwash - Review by citysearch c | Toyota 101

Toyota 101

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Abysmal Service Department, Decent Carwash 11/9/2009

Beware of having your vehicle serviced at Toyota 101!!! I received a call from the service department indicating my repair was complete. Upon inspection it was immediately clear that the repair had not been performed correctly, and that the underlying problem had not been resolved. I had to wait several additional hours beyond the promised time of completion for the repair to be re-done correctly. It is unconscionable after I paid $1000 that the service department would claim the repair had been completed when it had not been done. I have previously been hassled at Toyota 101 with delays as the mechanics are lax about filling out paperwork. Pros: car wash Cons: shoddy repairs, long waits more
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